FAQs

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any question please send us an email at Help@desirecouture.shop

Q: How long will it take for my items to arrive?

A: Shipping takes 3-4 days to reach you, our pre-order process in total will take 3-4 weeks

Q: How long will it take to receive a tracking number?

A:  When the products are shipped out

Q: Will I receive a confirmation number when I place my order?

A: Yes, all customers will receive an order number after placing their orders. Please contact us if you don’t receive one within 24 hours.

Q: Who can I contact if I have a problem with my order?

A: All inquiries can be forwarded to Help@desirecouture.shop

Q: How can I pay?

A: We accept all Major Credit Cards: Visa, MasterCard, also PayPal. 

Q: Is checkout on this site safe and secure?

A: We handle your data with care. All purchases here are safe and secure.

Q: If I enter my email address will you sell my information?

A: We do not sell our customer's information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts. same for your phone number.